Frequently Asked Questions

Find Answers To All Your Questions

Before You Commit

Getting Started

OpenCPN

Transferring GPX Files to B&G via FTP

Troubleshooting

Is this tablet good for work and professional use?

Absolutely. The rugged tablet is built for demanding work environments, whether you’re a sailor, construction worker, field engineer, outdoor adventurer or warehouse operator. Its durable design, long-lasting battery, bright display and smooth performance make it a reliable tool for both everyday tasks and tough on-site conditions.

What is the warranty on ProjectX Tablets?

Our standard warranty is 12 months from the date of supply.

 

Please note:
The tablets are designed with weatherproof seals for the USB-C, SIM and SD card ports. To maintain their water-resistant properties, these covers must be properly closed at all times. Any damage resulting from water ingress due to unsealed or incorrectly sealed port covers is not covered under warranty.

Can the tablet survive drops and impacts?

Yes. The tablet is MIL-STD-810H certified, meaning it’s built to withstand drops from up to 1 meter onto concrete, as well as shocks, vibrations and extreme environmental conditions.

Is the Tough ProjectX Tablet waterproof?

Yes. The Tough ProjectX Tablet is IP68 and IP69K rated, meaning it’s fully waterproof and can withstand immersion in water up to 1.5 meters for 30 minutes, provided all port covers (USB-C, SIM and SD card) are properly sealed to prevent water ingress.

What maps are included with the ProjectX Tablet?

With ProjectX you can tailor your map collection using our flexible "Pick n’ Mix" option, allowing you to select exactly the regions you need.


If you’d prefer a preloaded setup, our South West Pacific tablet package is also available, perfect if that’s the region you plan to sail.

How do I mount the ProjectX tablet at the helm?

We do not currently sell a dedicated helm mount, but we recommend a reliable third-party mounting solution available from Burnsco New Zealand. The combination below has proven to be popular and effective for many of our users.

 

Recommended Mounting Setup:

1. RAILBLAZA Screen Grabba II with StarPort

 

2. RAILBLAZA RailMount Combo

Tip: Ensure that the mount is positioned where the tablet is protected from excessive spray and direct sun when not in use. A shaded or semi-protected helm position is ideal.

 

If you have questions about compatibility or need help with installation, feel free to contact us at Info@projectxnav.com

What's in the box?

Included in your ProjectX Tablet is the following:

• ProjectX Tablet device
• USB C Charging Cable
• USB Type C to USB Type A adapter
• Hand strap
• Screwdriver tool
• Sim tool

 

For a visual guide of what is included, please see our unboxing video below:

 

How do I get OpenCPN running on my Android, IOS, Microsoft or ProjectX Device?

If you'd like some help to get started, we recommend you watch this video right here, right now! It was recorded for Viki Moor's legendary Island Cruising Rally

 

How do I get OpenCPN running on my Android, IOS, Microsoft or ProjectX Device?

If you'd like some help to get started, we recommend you watch this video right here, right now! It was recorded for Viki Moor's legendary Island Cruising Rally

 

What maps are included with the ProjectX Tablet?

With ProjectX you can tailor your map collection using our flexible "Pick n’ Mix" option, allowing you to select exactly the regions you need.


If you’d prefer a preloaded setup, our South West Pacific tablet package is also available, perfect if that’s the region you plan to sail.

Finding the IP Address of Your B&G Chart Plotter

To connect via FTP, you’ll need the IP address of your chart plotter. Here’s how to find it on a B&GChart Plotter

1. Tap the Home screen.

2. Go to Settings > Network > Info

3. You should have two IP addresses displayed, one for the wired network and one for the wireless network

4. Look for the IP Address (e.g. 192.168.0.101).

1. What is OwlFiles and why do I need them?

OwlFiles is an Android FTP client available from the Google Play Store. It allows file transfer between your tablet (client) and devices such as your B&Gchart plotter (server). They are required to transfer GPX route files from your tablet to your B&Gchart plotter via FTP.

2. Installing OwlFiles on your ProjectX tablet

1. Open the Google Play Store app.

2. Search for 'OwlFiles'.

3. Tap 'Install'.

4. Once installed, tap 'Open' to launch.

3. Setting up FTP to your B&G

1. Launch Owl Files.

2. Go-to the Connections tab (green circle below)

3. Tap the lighting bolt in the top right (blue circle below) to create a new connection.

4. Select FTP on the new Connection page then enter

• Display Name: The name of your chart plotter

• Host: The IP address of your chart plotter (e.g. 192.168.1.10) - Port: 21

• Username: leave blank or your B&GFTP user

• Password: leave blank or your B&GFTP password

5. Save and test connection

 

6. Exporting a GPX from OpenCPN (Android)

1. Open OpenCPN on your ProjectX tablet.

2. Create or load a route.

3. Go to Menu Routes.

4. Select route Export.

5. Choose GPX format.

6. Save to Downloads folder or a Routes folder you can make under your Downloads folder

7. Transferring your GPX file via FTP with OwlFiles

1. Open OwlFiles

2. Navigate to the folder where you saved your route.

3. Tap on the three dots at the bottom right of the route file you want to send to the chart plotter

4. Tap Copy to then select the chart plotter under the Connections heading

5. Navigate to the location on your plotter where you store your route files

6. Press save at the bottom of the page to transfer your GPX file to your plotter

8. Accessing the GPX route on your B&G chart plotter

1. On the B&G unit, go to Files or Storage > Routes/Tracks.

2. Navigate to uploaded GPX file.

3. Select and Import.

Quick Troubleshooting

Problem: Cannot install OwlFiles
Solution: Ensure Google Play access.

 

Problem: FTP connection fails
Solution: Check IP, credentials, FTP enabled.

 

Problem: GPX not seen
Solution: Verify correct folder and .gpx extension.

 

Problem: Import fails
Solution: Try a different folder or rename file.

ProjectX GPS Accuracy Fix - A-GPS Reset Guide

If your vessel icon in OpenCPN appears to jump around, skip positions, or point in the wrong direction, this is typically due to corrupted or outdated Assisted GPS (A-GPS) data, not a fault with your ProjectX tablet. For a PDF with a detailed tutorial for this process - please click here.

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